Services
CLINICAL ASSESSMENT
Every new counseling relationship begins with an initial clinical assessment. This assessment will focus on gathering information about your history, discussing what you hope to gain from counseling, and answering any questions you may have about the counseling process.
Completing a comprehensive assessment helps ensure that your counselor has the right skillset and therapeutic approach to support you. If you or your counselor determine that your needs can’t be met at our practice, we will do our best to connect you with a service provider or program that can.
INDIVIDUAL THERAPY
Following the initial clinical assessment, you and your counselor will settle on a day and time to meet for future sessions. In most cases, weekly or bi-weekly 50 minute sessions are recommended, though frequency and duration of sessions may be adjusted according to your level of need and your counselor’s availability.
FAMILY THERAPY AND CAREGIVER SUPPORT
For some individuals, there may be a need for extending therapy beyond the one-on-one relationship that clients have with their counselor to include therapeutic work within their family system. Clients may choose to continue individual sessions in conjunction with family therapy sessions, whereas other clients may benefit from solely focusing on family therapy.
As clinicians who serve younger folks, we are mindful that the caregivers of children and teens often need support, too! We offer counseling services for caregivers who are looking for understanding, support and a place to receive compassionate care for themselves.
Insurance + Payment
Participating Insurance Panels
We are currently an in-network provider with the following commercial carriers
BLUE CROSS BLUE SHIELD
UNITED HEALTH CARE
AETNA
We also accept the following NC Medicaid Plans
HEALTHY BLUE
UNITED HEALTHCARE COMMUNITY PLAN
VAYA
Because each insurance plan is a little different, we encourage you to contact your insurance company to verify your benefits and confirm your co-pay amount before your first appointment.
Accepted Methods of Payment
Credit card, debit card, or Health Savings Account card
Session fees, co-pays and/or co-insurance fees are due at time of service
Reduced Fee Sessions
We offer a fixed number of reduced fee slots based on financial need.
NOTE: We are not taking new reduced rate clients at this time as these slots are currently full. Check back for updates about future availability.
What if we are not “In-Network” with your insurance plan?
Many insurance companies will reimburse a portion of the fee that you pay for counseling with an out-of-network provider. You are responsible for paying the full session fee at the time of service and we provide an itemized receipt (superbill) which you can submit directly to your insurance company for reimbursement.
Contact your insurance provider to learn more about utilizing out-of-network benefits.